Health Policy Planning and Management (HPPM) Department

Course Description

The course will introduce students to quality assurance principles and approaches, and their application in improving health services delivery.

Course objectives

By the end of this course, participants will be able to:

  • Define QA
  • Discuss the origins of QA
  • Discuss the principles of QA
  • Discuss Tools/ techniques for QA analysis
  • Design a QA programme for health services
  • Evaluate a QA program in health services